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💬 Questions • Support • Feedback
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Product support
Help with your account, bugs, and how-to questions
Response time: Typically within 1–2 business days
Sales & demos
Plans, pilots, and walkthroughs
Response time: Typically within 1–2 business days
Partnerships
Integrations and strategic partners — mention “Partnership” in the subject
Response time: Typically within a few business days
Press & media
Press kit requests and interviews
Response time: Typically within a few business days
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FAQ
Quick answers
How quickly will I get a response?
We reply as soon as we can — usually within one to two business days for support@hunidu.com and hello@hunidu.family. Using the form helps us route your message.
Do you offer phone support?
We handle most requests by email (and in-app help). Enterprise customers can discuss other options with our team.
Can I schedule a demo?
Yes. Email hello@hunidu.family or use the form with category “Sales / demo” and your preferred times.
Where can I report a bug?
Email support@hunidu.com or submit the form as “Bug report” with steps to reproduce and screenshots if possible.
Headquarters
HuniDu Inc.
123 Family Lane, Suite 400
San Francisco, CA 94102
United States
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday - Sunday: Closed
24/7 monitoring • Weekend delays possible